This seems like a very American thing. I’ve never not received my food. No, the drivers aren’t well paid here either.
The one time food did not arrive, it was driver error (similar buildings on one lot) and we contacted the service, got a new order for free (the old one would’ve been cold already)
TexasDrunk@lemmy.world 1 week ago
Thing is, if it only happens a few times or once in a while that’s exactly how they treat it. But if the restaurants or drivers in your area are shitty and you’re constantly missing one item then your choices are to suck it up and pay for it or you can’t get delivery after a short while.