Comment on Discussion Thread: Friday, 21 March 2025
StudChud@aussie.zone 2 weeks agoCustomer service sucks ass. C-suite corpo asslickers making up rules that min-wage workers have to abide by or they lose their slave-wage. Rules that piss customers off, and because the customers don’t see or know the c-suite they take their frustrations out on the slave-wage earner, as if they had any say in it.
It’s demoralising, and shows how utterly unempathetic and uncaring the common customer is, that they think being rude and angry is appropriate behaviour, when they should be writing in a complaint to c-suite cocksuckers instead.
I’m mad on your behalf lol
LowExperience2368@aussie.zone 2 weeks ago
Exactly! The C-suite people are SO far removed from what it’s like to be a min wage slave. I hope that if I ever work my way up into a leadership position, I’m not so out-of-touch.
But then again, what can they do to prevent theft?
Seagoon_@aussie.zone 2 weeks ago
in the old days there were many more shop workers and there was very little self serve, it was all customer assistance. So they can employ more staff.
But the money the owners don’t pay in wages by having very few staff is far less than what they ever lose in theft.
Therefore I do not care. I don’t steal but I do not care.
LowExperience2368@aussie.zone 2 weeks ago
That’s very true. They’re still making millions in profit, so they’ll make up for what people steal anyway.
StudChud@aussie.zone 2 weeks ago
I want to know how many people door-workers stop from stealing tbh. People are gonna steal and that should be accounted for at a company level. Do door-workers really stop people from stealing? I’d be interested to see unbiased studies lol.
Isnt this what security guards are for?
But yes, the c-suite are so far removed, so out of touch, and don’t get any flak for poor decisions. It’s always the slave wager who cops it which is disgusting.
I think it takes a special kind of person to be successful at the c-suite level, and I think a prerequisite for those roles is either putting on an amazing mask, or lacking any traits that make them human lol
dumblederp@aussie.zone 2 weeks ago
I did security, there’s very little legal power to actually address shop theft.
LowExperience2368@aussie.zone 2 weeks ago
From what I’ve been told, the company has insurance for losses, and I don’t think many reports go to the police.
We never had a door person until we got a new manager who makes sure we are in view of the cameras when standing at the door. Apparently it was because there was too much theft going on. Maybe having a door person does deter people from stealing, and the company seems to think that it drives sales to have someone greet you. Hmm…
I think personally, I’d be more likely to steal if someone wasn’t standing at the door, but who knows about other people.