Find the regulator for online shopping, make your case send evidence and they can escalate directly with Microsoft.
Comment on Microsoft refund problem
tomsh@lemmy.ml 3 months agoI live in the EU, and I actually think there is a website where I can file complaints about such cases, but I don’t know if it makes sense.
Squizzy@lemmy.world 3 months ago
Bluefruit@lemmy.world 3 months ago
I’d imagine the EU has at least as good if not better protections than the US for consumers but I hope you get your money back man.
Its not just about the money, its about the principal. Microsoft can afford to give you back 12 euros.
And now writing that out i realize i should have caught you were in the EU lol