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Yea this isnt legal if you never got the product. That would be a scam.

If you’re in the US I’m sure the BBB and or FTC as well as your attorney general would love to hear all about how they never gave money back for a product you never got.

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tomsh@lemmy.ml ⁨1⁩ ⁨month⁩ ago
I live in the EU, and I actually think there is a website where I can file complaints about such cases, but I don’t know if it makes sense.

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- Bluefruit@lemmy.world ⁨1⁩ ⁨month⁩ ago
  I’d imagine the EU has at least as good if not better protections than the US for consumers but I hope you get your money back man.
  
  Its not just about the money, its about the principal. Microsoft can afford to give you back 12 euros.
  
  And now writing that out i realize i should have caught you were in the EU lol
  
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- Squizzy@lemmy.world ⁨1⁩ ⁨month⁩ ago
  Find the regulator for online shopping, make your case send evidence and they can escalate directly with Microsoft.
  
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FilthyHands@sh.itjust.works ⁨1⁩ ⁨month⁩ ago
BBB is not a govt organization and has no legal authority whatsoever. They are yelp with a legitamite-sounding name.

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