HP CEO says customers who don't use the company's supplies are "bad investments"

Comments

• tesseract@beehaw.org ⁨9⁩ ⁨months⁩ ago

  And they’re investing in the customers in what sense? It’s the customers who make the investment in their products and get their dignity challenged in return.

  I have a need for a printer and HP is solidly in the don’t-touch list. Companies that treat their customers so indignantly as HP should simply be raided and closed for good. Or perhaps, HP should realize that morons like this scumbag are a bad investment as a CEO.

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• nyandere@lemmy.ml ⁨9⁩ ⁨months⁩ ago

  tl;dr - salty ceo is salty

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• fxr0d@feddit.de ⁨9⁩ ⁨months⁩ ago

  From my point of view HP printers are a bad investment.

  This.

  (A happy brother user, who regularly refills ink instead of buying new cartridges)

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• petrescatraian@libranet.de ⁨9⁩ ⁨months⁩ ago

  @ChanchoManco seems fair. It's just wasted customer money for HP.

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  • peter@feddit.uk ⁨9⁩ ⁨months⁩ ago

    They should make their stuff more competitive then

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• GrayBackgroundMusic@lemm.ee ⁨9⁩ ⁨months⁩ ago

  I thought this was commonly known. All CEOs think like this. Customer acquisition is a metric all sales departments use. Is it because he’s saying the quiet part out loud?

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• reksas@sopuli.xyz ⁨9⁩ ⁨months⁩ ago

  this makes me want to learn how to jailbreak hp printers and modify one to be able to accept ink from jerrycan via gardenhose or something.

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• Pyr_Pressure@lemmy.ca ⁨9⁩ ⁨months⁩ ago

  Companies that force people to use their supplies are “bad companies”

  Make good products with competitive pricing and your customers will use your supplies. Easy.

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• 1984@lemmy.today ⁨9⁩ ⁨months⁩ ago

  Yeah I’m not buying HP again. I had brother before and it was flawless. Now I went for HP because they had good reviews. Probably payed for those since the printer sucks ass.

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• scrubbles@poptalk.scrubbles.tech ⁨9⁩ ⁨months⁩ ago

  Obligatory I bought my brother 2 years ago and I’m still in the original toner. A bit more up front but you’ll save sooooo much more in the long run.

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  • zhunk@beehaw.org ⁨9⁩ ⁨months⁩ ago

    I got mine a little over 4 years ago and am still on the original toner. It gives low toner warnings but just keeps on printing.

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• 5714@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago

  HP shouldn’t market their product themselves, this only leads to dependence on off-topic business models such as subscriptions. HP is a producer AFAIK, not a print shop.

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