I dreaded seeing that Hermes was delivering my package when I ordered something, it was most likely going to get lost, delayed or damaged.
Changing the name to Evri changed nothing, still the worst delivery company I have come across.
A guy I worked with had a lot of orders delivered by Hermes and he said most of his deliveries arrived opened.
als@lemmy.blahaj.zone 3 weeks ago
They had to rebrand from Hermes because everyone associated their name with lost and damaged parcels. Now we associate the name Evri with that. The new name works better, as in “we throw Evri parcel”