“Ambulance call handler upset people with mental health issues say crazy shit. Hangs up on people experiencing mental health crisis.”
South Central Ambulance 999 call handler receives death threats
Submitted 1 day ago by blackn1ght@feddit.uk to unitedkingdom@feddit.uk
https://www.bbc.co.uk/news/articles/c8711y8gxwpo
Comments
timewarp@lemmy.world 1 day ago
blackn1ght@feddit.uk 1 day ago
I mean, I get it. Their job is to dispatch the relevant emergency services to people, it’s not a mental health crisis hotline. How long are they supposed to stay on the phone for receiving abuse when there’s other calls waiting? I get that people in an emergency won’t be thinking straight but I can’t fathom why you’d dish out death threats to someone you’ve called that’s trying to help you. I think the handlers have a right not to take that kind of constant abuse.
Deebster@programming.dev 1 day ago
“Commentator posts hot take, demonstrating a massive lack of empathy to people doing a stressful and important job.”
TheTechnician27@lemmy.world 1 day ago
“From today, dialing ‘999’ won’t get you the emergency services…”
Chip_Rat@lemmy.world 1 day ago
Perhaps they could just send an email?
TheTechnician27@lemmy.world 1 day ago
Dear Sir/Madam:
Fire! Fire! Help me! 123 Carenden Road. Looking forward to hearing from you.
All the best, Maurice Moss
Trabic@lemm.ee [bot] 1 day ago
Get up, get get get down, 999’s a joke in yo town?