“Ambulance call handler upset people with mental health issues say crazy shit. Hangs up on people experiencing mental health crisis.”
South Central Ambulance 999 call handler receives death threats
Submitted 10 months ago by blackn1ght@feddit.uk to unitedkingdom@feddit.uk
https://www.bbc.co.uk/news/articles/c8711y8gxwpo
Comments
timewarp@lemmy.world 10 months ago
blackn1ght@feddit.uk 10 months ago
I mean, I get it. Their job is to dispatch the relevant emergency services to people, it’s not a mental health crisis hotline. How long are they supposed to stay on the phone for receiving abuse when there’s other calls waiting? I get that people in an emergency won’t be thinking straight but I can’t fathom why you’d dish out death threats to someone you’ve called that’s trying to help you. I think the handlers have a right not to take that kind of constant abuse.
Deebster@programming.dev 10 months ago
“Commentator posts hot take, demonstrating a massive lack of empathy to people doing a stressful and important job.”
TheTechnician27@lemmy.world 10 months ago
“From today, dialing ‘999’ won’t get you the emergency services…”
Chip_Rat@lemmy.world 10 months ago
Perhaps they could just send an email?
TheTechnician27@lemmy.world 10 months ago
Dear Sir/Madam:
Fire! Fire! Help me! 123 Carenden Road. Looking forward to hearing from you.
All the best, Maurice Moss
Trabic@lemm.ee [bot] 10 months ago
Get up, get get get down, 999’s a joke in yo town?