Try it if they complain pull a Karen and speak with the manager. If they refuse escalate to corporate complain. This should not happen.
This is normally good advice, but usually “the manager” is the only person in the store at a gamestop. The best way to get a refund is to waste their time and don’t let any other customers check out. Eventually they will give in, but you need patience and possibly to deal with angry people behind you.
If you want to be a real d-bag you down sell every game another customer picks up, as well…
Gotta admit I remember seeing teenagers do this to extreme effectiveness.
Escalated it and nothing really came of it. Nobody could help, really.
Charge back.
You know you have more power than they do, right?
So they wouldn’t let you return it? Call your local press. Make not serving you more annoying than giving you a refund.
Kerrigor@kbin.social 9 months ago
This happens all the time. They tried to pull it on me in store like a decade ago, and then just last week I was in a store where they tried to pull it on some dad that was there buying a console for his kids.
Potatos_are_not_friends@lemmy.world 9 months ago
Threaten a charge back. They did not provide the correct product.
Worse case scenario - they ban you from buying online.
But boo hoo they’ll pull another one.
Diocese3049@lemmynsfw.com 9 months ago
Back when I used to shop at GameStop they would open all of the games, take out the disc or the cartridge and put them behind the counter and then put the empty box on the shelf. Technically new, but that is not even the correct box.
LazaroFilm@lemmy.world 9 months ago
Then ask for a refund.
Potatos_are_not_friends@lemmy.world 9 months ago
Demand a refund.