Doesn’t really work. Ignoring the grey area of “within the airline’s control” being the kind of mess that is not worth fighting: The solution is “We’ll book you on the next available flight”. Which is already potentially the next day but also quite likely to break any connections you have.
As for a monetary refund? They are only required to do that if
- you were informed of the delay or cancellation 14 days or less before your original departure time
- you arrived late at your final destination by 3 hours or more, and
The former is already handled. And the latter is the three hour window that was mentioned.
TheRaven@lemmy.ca 9 months ago
“Within the airline’s control” is pretty clearly outlined in the law. It’s not a grey area.
The law also states that the new booking must be reasonable. And before you say that “reasonable” is grey, it gives examples of that. Missing the connecting flight would be unreasonable. A refund would be pretty easy to ask for in this circumstance.