Comment on Automated switchboard
Dempf@lemmy.zip 1 month agoSeems like people have been doing this enough that companies have started to disable the functionality. Comcast will just hang up on you nowadays if you spam zero.
My trick lately to speed things up with Comcast is just go straight to cancellations. I always immediately get a human on the phone. I them tell them what I’m actually calling about, and they will then transfer me to the correct department.
fuzzzerd@programming.dev 1 month ago
This can also backfire because they might transfer you back to the queue, losing your previous spot.