Comment on Automated switchboard
Baphomet_The_Blasphemer@lemmy.world 2 weeks ago
It doesn’t work on all systems, but you can try spamming the zero button. My bank has the most annoying robot assistant I’ve ever had to deal with, but I’ve learned if I hit the zero button everytime it asks me something after about 4-5 times it gives up and just transfers me to a person… I have had this work for other companies, but it’s hit or miss.
Dempf@lemmy.zip 2 weeks ago
Seems like people have been doing this enough that companies have started to disable the functionality. Comcast will just hang up on you nowadays if you spam zero.
My trick lately to speed things up with Comcast is just go straight to cancellations. I always immediately get a human on the phone. I them tell them what I’m actually calling about, and they will then transfer me to the correct department.
fuzzzerd@programming.dev 2 weeks ago
This can also backfire because they might transfer you back to the queue, losing your previous spot.