I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.
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deepdivedylan@lemmy.world 1 month agoYou’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.
And sadly, my Twitter/𝕏 thread in private message is going nowhere. 😿
Armok_the_bunny@lemmy.world 1 month ago
deepdivedylan@lemmy.world 1 month ago
My exact plan if the the Twitter/𝕏 thread goes nowhere.
WhatAmLemmy@lemmy.world 1 month ago
Don’t contact the company. They’re breaking the law, and they know it. Report straight to the regulating authority.
PunnyName@lemmy.world 1 month ago
Screenshots
lvxferre@mander.xyz 1 month ago
Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)
In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:
Make sure to quote the whole law, to avoid some disingenuous crap like “ackshyually, we aren’t senring you emails, it’s one of our chrusted parrnurrs” - since the second part clearly shows that they shouldn’t be doing this shite if you already told them to stop.