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deepdivedylan@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

You’d guess right. Ironically, we have great consumer protection laws here and it’s illegal here, too. But I doubt the authorities would do much without a flood of complaints.

And sadly, my Twitter/𝕏 thread in private message is going nowhere. 😿

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lvxferre@mander.xyz ⁨2⁩ ⁨weeks⁩ ago

And sadly, my Twitter/𝕏 thread with the company in private message is going nowhere. 😿

Sometimes “friendly” “reminding” a company about the relevant laws does wonders, making them return such “display” of “attentiveness” in a more timely manner. (Translation: they reply faster if you threaten them with the specific law.)

In this case the Ley Federal de Protección al Consumidor, article 17, second paragraph got you covered:

El consumidor podrá exigir directamente a proveedores específicos y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, no ser molestado en su domicilio, lugar de trabajo, dirección electrónica o por cualquier otro medio, para ofrecerle bienes, productos o servicios, y que no le envíen publicidad. Asimismo, el consumidor podrá exigir en todo momento a proveedores y a empresas que utilicen información sobre consumidores con fines mercadotécnicos o publicitarios, que la información relativa a él mismo no sea cedida o transmitida a terceros, salvo que dicha cesión o transmisión sea determinada por una autoridad judicial

Make sure to quote the whole law, to avoid some disingenuous crap like “ackshyually, we aren’t senring you emails, it’s one of our chrusted parrnurrs” - since the second part clearly shows that they shouldn’t be doing this shite if you already told them to stop.

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Armok_the_bunny@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
I mean, I would still file a complaint with whatever relevant government agency, worst that could happen is that things stay the same I figure.

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- deepdivedylan@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
  My exact plan if the the Twitter/𝕏 thread goes nowhere.
  
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  - WhatAmLemmy@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
    Don’t contact the company. They’re breaking the law, and they know it. Report straight to the regulating authority.
    
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  - PunnyName@lemmy.world ⁨2⁩ ⁨weeks⁩ ago
    Screenshots
    
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