Comment on Amazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.

• saltesc@lemmy.world ⁨9⁩ ⁨hours⁩ ago

  Y’all have to use ISP provided modems?

  source

  • gamermanh@lemmy.dbzer0.com ⁨9⁩ ⁨hours⁩ ago

    I told my ISP explicitly not to provide one as I owned my own

    I was out of town when they set it up, guess what was installed

    It took a year of calls for the rental to be taken off my bill and they never took the hardware back. I have lots of everything they said (recorded calls and told them I was too since 2 party state)

    I love having 1 fucking Option!

    source
  • kn33@lemmy.world ⁨8⁩ ⁨hours⁩ ago

    With my ISP, it’s not an extra charge but included in the rest of the cost so it doesn’t cost me anything extra to use theirs and if/when it fails, I just have to ask for a replacement.

    source
  • SpaceNoodle@lemmy.world ⁨8⁩ ⁨hours⁩ ago

    Sometimes. I use my own setup whenever possible. But that means I still have the equipment they delivered even though I never asked for it.

    source