Speak to a representative. “Sorry I didn’t understand that”
Comment on This wasn't meant to happen!
harmonea@kbin.social 10 months ago
Out of date tbh - It's never a labyrinthine phone tree anymore, it's a "natural speech" based menu that can never help with more than the most basic inquiries like "how much is my bill?" and still stubbornly refuses to put you in the queue for a real person.
MeowMeow@lemmy.sdf.org 10 months ago
mrspaz@lemmy.world 10 months ago
The worst is when they phrase the response as if there was just some slight, funny misunderstanding on the part of the machine; “Sorry, I didn’t quite catch that! Did you want to…”
For some reason that one really drives my ire.
FlyingSquid@lemmy.world 10 months ago
I’ve got a worse one than that- a fake typing sound effect. I’ve heard that one more than once.
poppy@lemm.ee 10 months ago
The fake typing is the worst. It just sounds like someone slamming random keys.
afraid_of_zombies@lemmy.world 10 months ago
Hold on while we look up your account.
Fuck you. How can it possibly take any time to query a SQL database in 2023? The first tenth of the second of you calling them they should have taken your number and pulled it up.
Catoblepas@lemmy.blahaj.zone 10 months ago
Sometimes cursing will get you connected to a human.
ThatWeirdGuy1001@sh.itjust.works 10 months ago
I’m my experience it’ll just hang up
sndrtj@feddit.nl 10 months ago
I’ve found that “new customer” sometimes gets you a human quicker…
afraid_of_zombies@lemmy.world 10 months ago
Like how the registration button is always easier to find on a website vs the login button?