Comment on The opposite of shopaholic: shopcell
smeenz@lemmy.nz 4 weeks agoSure, their physical office is closed outside of business hours, but they have a 24/7 website and a call centre that runs late into the night. The last time I physically visited a bank was years ago and they actually couldn’t answer my question and referred me to their call centre instead.
TachyonTele@lemm.ee 4 weeks ago
Outsourced and overseas call centers don’t count.
bluewing@lemm.ee 4 weeks ago
It’s called “Work from Home”. Not outsourced and overseas call center.
TachyonTele@lemm.ee 4 weeks ago
Lol ok sure
Trainguyrom@reddthat.com 4 weeks ago
Depends on the bank. I have accounts with 2 credit unions right now and both have WFH tellers who will help with account questions and whatnot from the comfort of their pajamas at home. And I can tell by the local accent and lack of background noise they certainly haven’t been outsourced out of the region if at all