Comment on Alexa had “no profit timeline,” cost Amazon $25 billion in 4 years

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wizardbeard@lemmy.dbzer0.com ⁨3⁩ ⁨months⁩ ago

On the highest level, they have a constant firehose of as much audio data from a sea of customers as they wish.

Send it to cheap overseas transcribers, use it to train and improve voice recognition and automatic transcription.

Have a backchannel to television viewing and music listening patterns.

Know when different customers are home or not, improving demographics data.

Know what is discussed within the house for data on ad penetration/reach, brand awareness, and better advertisement targeting.

It’s not a direct data to money pipeline, but having an always on listening device in someone’s home nets you a ton of useful data as an online retailer and advertiser.

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