Comment on Why do we have to do the health insurance company's job for them?

thurstylark@lemm.ee ⁨8⁩ ⁨months⁩ ago

They get paid when the least amount of people they insure use their services. They’re not incentivized to help those they’ve insured. The less they have to pay out to providers, the better the executive bonuses. Thus, they are diligent in collecting premiums, but can just sit on their hands when it comes to paying out.

The more the system denies and delays a claim, the fewer insured people are willing or able to put themselves through the bureaucracy gauntlet, the fewer pay outs.

They’re not in the business of insurance, they’re in the business of making money from the business of insurance. It’s over-complicated on purpose.

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