I think the tipping should be dealt away with. Instead something like: vehicle value, insurance cost, vehicle depreciation, maintenance, fuel costs, idle vehicle use time, “acts of god”–traffic accident delays, unexpected failures (wrong orders basically); should be factored into the pay instead of hoping for tips.
Then again none of this would exist if that was done.
Rivalarrival@lemmy.today 20 hours ago
You’re wrong, but it’s understandable. The key point you’re getting wrong is: You make money from a job.
The pay for most of the assignments you get from DD or UE is usually not enough to cover fuel, let alone maintenance on your vehicle. Certainly less than minimum wage for your time. Which is legal for them to do, because you are a contractor, paid per job and not per hour. If the customer doesn’t tip, you are earning less than minimum wage at best. In many cases, you’re actually paying to work, but you’re forced to take these unprofitable orders just to maintain your rating and keep getting assignments. (In my area, drivers call this “eating shit”)
At best, you can take about 6 assignments an hour. To net minimum wage, you need at least three of them to tip well. When a restaurant doesn’t bother to start preparing the order until you arrive, the time you waste waiting is 2-3 orders. If any of the remaining orders that hour don’t tip, you’re below minimum wage.
It is a shitty, exploitative service that nobody should be using. If you are going to use it, be aware that the service is taking everything you’re paying, and completely shafting your driver.
Leonardo_da_Vinci@lemmy.world 19 hours ago
Client does not need to be aware of how much each worker in the chain earns. He is aware of the price he is buying the food.
Same as delivery guy is aware of money he gets from the job. If he doesn’t like the money, he should not take the job. Tips are totally optional bonus.
Rivalarrival@lemmy.today 16 hours ago
A client is the person a contractor works for. The only client involved is the service itself, as the driver is a contractor.
The person making the purchase is a customer, not a client.
Ideally, you would be right. The customer should not be involved in the business relationship between the driver and the service. However, this is quite obviously not an ideal situation.
With employed waitstaff, tips are, technically, a bonus. A waitress who does not receive enough tips to put herself over minimum wage is entitled to extra pay to reach that point. Legally, this waitress is “adequately” compensated for her time, regardless of tips.
Unlike employed waitstaff, there is no provision to ensure this driver is compensated for their labor. There is no provision to ensure they are reimbursed for their actual expenses. The driver is often asked to subsidize certain customers, by accepting compensation that is less than minimum wage, and even at less than actual cost. They are often asked to pay to work.
The services have found a legal loophole to evade minimum wage protections, and they are using it to exploit drivers.
The customer benefits from this arrangement. The customer is thus complicit in the exploitation. Ignorance does not negate their complicity.
You should also know that if you do tip well, the services reduce their base pay further, effectively capturing part of your tip to the driver. They are exploiting you, too.
Again, nobody should be using these services. They are bad for everyone. The only ethical way to use them is to tip sufficiently to ensure the driver’s pay exceeds minimum wage.
MBech@feddit.dk 10 hours ago
I’m from Europe, so please explain, if workers don’t make any money, why the hell are they working in the first place?
Seems stupid to keep working if you end up paying for the pleasure.
jj4211@lemmy.world 10 hours ago
This may be the reality, but in theory the answer is for people to say “fuck working for these asshats if we are stuck at the mercy of caprcious users tipping”.
I would argue there is no ethical way to use them.
NonconfrontationaI@lemmy.ml 10 hours ago
Wow sounds like you should have found a different job than a job that doesn’t make money!
Rivalarrival@lemmy.today 8 hours ago
I did. I’m a blacksmith. I found a niche where customers are appreciative of labor, and I fill that niche. The two seasons I relied on DD for flexible income are well in the past.
NonconfrontationaI@lemmy.ml 8 hours ago
Congrats
404found@lemmy.zip 6 hours ago
That makes more sense. It seems drivers are almost set up to fail. You can make big tips but you are more likely to get no tip or be under tipped.
Rivalarrival@lemmy.today 6 hours ago
They are getting screwed over pretty hard, yeah. It’s really only lucrative if you’re using a cheap EV, but there are no cheap EVs.