Comment on Lawful evil
Sanguine@lemmy.dbzer0.com 1 week agoNo no no, see here we add 7 dollars for “delivery” and as you would correctly assume, that goes directly to the CEO’s 4th yacht.
Then we shame the customer into dropping another 15 or 20%.
I’ve recently just stopped tipping for any company that puts a fake delivery fee in their subtotal (or outright stop ordering from them when possible).
dual_sport_dork@lemmy.world 1 week ago
I worked for a place that did this, i.e. added a delivery surcharge which the house kept. I discovered that this is, in fact, illegal in my state unless it is disclosed in writing. Which it wasn’t.
When we had a new point of sale system installed, as our restaurant’s resident tech person I naturally adjusted the settings so that the delivery charges got put into the employees’ tip total rather than into the owner’s pocket.
The owner never noticed.