I have to constantly explain to my wife that if she can’t reach a website it is likely on their end and there is nothing I can do until they fix it. I explain there is a chain of connections involved and me sitting and staring at her laptop for an hour isn’t going to fix it.
Comment on IT support work be like
MystikIncarnate@lemmy.ca 5 months agoOh, so the WiFi was fine, but the internet sucked when it rained. Cool.
WiFi != Internet.
SocialMediaRefugee@lemmy.world 5 months ago
CephalonKappa@discuss.tchncs.de 5 months ago
No one said that wtf
Guajojo@lemmy.world 5 months ago
Ive had to explain this soo many times to users that I’ve gotten tired and just roll with them with the misconception
MystikIncarnate@lemmy.ca 5 months ago
I still live in hope. It’s a dark dreary place.