So little of that is actually under the control of the courier. I did that for a little bit, and generally the drive from the restaurant to the customer was the shortest part. You get an order for a restaurant that hopefully you’re close to, but maybe you aren’t. You get there and maybe the food is ready, maybe it isn’t. Maybe it’s been sitting on a shelf for half an hour. Maybe traffic is heavy, maybe the GPS gives you shitty fucking directions. Maybe you ordered from the wrong restaurant and instead of being 5 minutes it’s 20. Sure, there are shitty couriers, but 9 times out of 10 your food is cold or late because of circumstances outside of their control.
Comment on As if the tip actually goes to the dashers.
_ffiresticks_@lemmy.world 5 months ago
Reason I don’t use these services is the tip is expected in advance. Bring me my food hot and in a timely fashion and I’ll give you a good tip. I’m not paying you ahead of time to take too long bringing me cold food. I’d rather pick it up myself.
Wogi@lemmy.world 5 months ago
Crashumbc@lemmy.world 5 months ago
While I know many don’t. I always take that into account. I keep tabs, and usually only raise a stink if it is obvious my order was taken for a ride.
just_change_it@lemmy.world 5 months ago
Ubereats lets you set the tip after the delivery. afaik the others don’t.
Should be illegal to prompt a tip before services are rendered, including at those POS machines that ask you up front to tip even a small amount.