Comment on A customized delivery experience

A_Random_Idiot@lemmy.world ⁨5⁩ ⁨days⁩ ago

• Twipped@l.twipped.social ⁨5⁩ ⁨days⁩ ago

  It’s very regional. Where I live, Doordash and Grubhub rarely lets me down.

  Ubereats has repeatedly sent their drivers to completely the wrong neighborhood. The first time we used them the food was delivered across the street and three houses down. We didn’t even know where it went until hours later when a neighbor showed up with it.

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  • postmateDumbass@lemmy.world ⁨5⁩ ⁨days⁩ ago

    One day you see a milk carton in the store with a picture of your food on it…

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  • A_Random_Idiot@lemmy.world ⁨5⁩ ⁨days⁩ ago

    I’ve only used door dash like 3 times, and it was uneventful.

    I used ubereats a lot, especially early covid, before the price gouging and explotation set in, and I only had like…two issues.

    One was the driver, whom i was watching on the map, took a right turn when they should have gone straight, and disappeared off the map. Straight up stole my food, and the restaurant had to remake it and reorder it… and i think the driver that delivered that order had some knowledge of the first, thieving driver, cause the second he got out of the car he was nothing but excuses for the other driver.

    the other one was we got just a shit awful meal from a restaurant, completely inedible. Some parts overcooked to charcoal, other parts still fuckin raw… Uber eats denied any refund or anything despite pictures showing the very obvious issues, because apparently I had ordered from the same place like 18 months previously and got a refund because a side order wasnt delievered… Which uber used to low key accuse me without outright accusing me of trying to scam them and the restaurant and denying my refund.

    Which not gonna lie, really pissed me off and pretty much lead to me not using ubereats outside of exceptionally rare circumstances.

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