Comment on As if the tip actually goes to the dashers.
sorrybookbroke@sh.itjust.works 11 months agoIf you think tipping, a current necessity to ensure proper pay, is not something you should be doing why don’t you stop using food services which expect tipping?
They won’t stop underpaying because you don’t too they’ll just blame the worker.
In the UK (and a lot of Europe) tipping is completely optional. We only tip for exceptional service or if we’ve made the server’s life difficult. It’s an optional extra for the server.
At this point, it’s so endemic, in the US, that it likely needs to be fixed from the governmental level, but that doesn’t make it something that can’t be complained about.
American workers rights really scare me. Tipping being allowed to subsidise wages is awful, but so is the safety legislation, and child labour laws. We have issues in the UK obviously, but they're relatively minor in comparison.
It’s only expected because consumers with a similar mentality to yours keep supplying the bandaid. That, and poor local and federal regulation.
take it up with the state you elected. If they allow you to work for a wage that’s not enough to live on, and you don’t get a different job - that’s a you problem not a customer problem.
It’s a poverty trap. Your choice often isn’t “get another job” or stay there. It’s do this job, and survive another month, or quit and be not be able to afford basic necessities (like rent, or food). Unfortunately, the job can leave you too mentally and/or physically exhausted to properly hunt or reskill for another job. It’s a catch 22 situation.
Interestingly, COVID actually helped a lot of people on that front. The government income support, and enforced rest let people stop, breathe and think. Many then went on to do exactly what you suggested. Unfortunately there’s always more to be drawn into the trap.
This doesn’t justify flaming customers because we won’t pay them extra for doing their job. Does it suck for them? Maybe. Do I work hard for my money and don’t want to hand it our to them? Yes.
Dashers are not employees. There is no employer obligating a Dasher to serve the business’s customers.
A waitress is an employee. Her employer can demand that she serve a particular customer. She can be fired for refusing to serve you.
A Dasher is not an employee. DoorDash cannot fire a Dasher for refusing to accept an order. The Dasher is perfectly free to decline your offer for any reason they want.
The only information the Dasher is given is the location of the pickup, the location of the dropoff, and how much you are willing to pay for the trip. From that information, the Dasher has to decide whether to take the offer, or decline.
When your offer is so shitty that it would cost more to fulfill it than you’re offering the Dasher is absolutely justified in flaming you to a crisp.
Personally I tip 20% or more at most Restaurants. I draw the line at tipping before service as well. They aren’t even pretending anymore that it’s about service.
That said, I don’t use any Gig economy service; I don’t believe in their business models at all, and part of what you are saying is why. Workers shouldn’t be taking on the burden, companies should.
I do tip at some pre-service places that I’m a regular at, but I’ve run into some pretty ridiculous stores asking for tips where nothing warrants it. I try to be fair, but it is getting ridiculous.
One of the most ridiculous tipping related thing happened a couple of weeks ago. I was ordering some pantry items from an online store that shipped to me (shipping fee was separate, based on how much is purchased). They had a vinegar that I couldn’t find locally or online elsewhere, and since they are a small business, I decided to order a few other things to support them even though all their prices were a bit higher than other places. When checking out, they asked for a 20-25% tip to help support their small business. That just made me mad. Never going to shop from them again.
Yes that’s completely ridiculous. You’re helping their small business by shopping there in the first place.
Bonehead@kbin.social 11 months ago
A tip before service is not a tip. It's coercion. Maybe we should consider adding regulation to this entire industry to ensure fair pay.
Centillionaire@kbin.social 11 months ago
I’m all for ending tipping culture. And a tip before service may not be a tip, but as long as this is how it’s set up, it’s the current way we must do things.
Just like if you want someone to do some handy work for you, you can go on Craigslist and say “need someone to do ‘x’. Will pay $150” and workers who search on there for jobs will decide whether or not it’s worth it for them to do the job. This job just so happens to be giving you food or a ride.
Bonehead@kbin.social 11 months ago
Right, and if a company can't pay their workers enough, then workers are not obligated to work there. It is not my responsibility to ensure your workers are paid fairly, regardless of how things are currently set up.
betheydocrime@lemmy.world 11 months ago
Ok, call your extra payment whatever name you want, and get the ball rolling on legislating new regulations to ensure fair pay. They deserve to get paid more, and when/if those regulations go through the drivers will have a better future.
That didn’t answer the question, though. We both agree that drivers deserve to get paid more, so why not open up your wallet and start paying them more now? Why wait months or years for legislation to go through to force you to pay more, when the power to make sure your driver is paid well is sitting in the palm of your hand today? Your individual act of tipping or not tipping will do nothing to address the system at large, but it will do everything to ensure your driver driver gets paid fairly for the labor they perform while they serve you.
Bonehead@kbin.social 11 months ago
Why is it my responsibility to ensure they're paid fairly by me directly? It's the employer's responsibility to pay their workers fairly. If you can't pay your workers fairly, why does your business deserve to exist?
betheydocrime@lemmy.world 11 months ago
Because the price you pay for a service is a reflection of the relationship you have with the person providing that service, and to believe otherwise is something known as commodity fetishism
We are defined both individually and societally by the relationships that we have with other people
It does not deserve to exist. However, it does exist, drivers drive for them and are not paid enough for their labor, and you continue to use it despite all of that. I’ll ask again: why don’t you personally be the change you want to see in the world and pay them more now?
Rivalarrival@lemmy.today 11 months ago
You’ve got the wrong model. DoorDash is not an employer, and Dashers are not employees. Dashers are not assigned shifts, or expected to clock in and out at specific times. Dashers are free to refuse offers they don’t want to take.
DoorDash is a “broker”, not an employer. They attempt to connect a customer to a vendor and a Dasher. What you pay DoorDash is a brokerage fee, not a service charge. Your “tip” is not a tip: it is a bid for the Dasher’s delivery service. The Dasher is not obligated to serve you; if you want service, you need to offer payment for that service and find someone willing to provide it at that price.