Comment on Indie dev defends criticism of Steam refund abuse amid review bombing of his game: 'It's wrong to refund a game after having fun with it and completing it'

Bonje@lemmy.world ⁨3⁩ ⁨weeks⁩ ago

• realitaetsverlust@piefed.zip ⁨3⁩ ⁨weeks⁩ ago

  unless devs are scummy and do it after one achievement

  Well guess what will happen.

  This is something which will never have a solution that makes both players and devs happy. Someone always gets shafted.

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• AwesomeLowlander@sh.itjust.works ⁨2⁩ ⁨weeks⁩ ago

  You’ve found the main menu!

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• thingsiplay@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

  Too easy to abuse. Would complicate even further without real gain. Refunds should not be controlled by the developers or publishers of the game.

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• grrgyle@slrpnk.net ⁨2⁩ ⁨weeks⁩ ago

  I do think it’s easier to hold devs accountable than regular customers, just because of the stakes involved. Like it’s not totally trivial to get approved to sell on steam.

  But I still think having appropriate customer service staffing levels for such a wildly profitable platform is not unreasonable.

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