Ok, at first I thought it was a typo, but is “helldesk” intentional? Like “Micro$oft”, because they’re the only company that’s bad because they seek money?
Comment on Sony PlayStation Accounts Are Reportedly Being Hacked With Ease
BorgDrone@feddit.nl 1 day agoIs this even social engineering?
According to Wikipedia:
In the context of information security, social engineering is the use of psychological pressure to influence people to perform actions or divulge confidential information.
No one got tricked or pressured, the helldesk employee was just following established procedure. They did exactly what they were supposed to do.
It’s just that Sony’s procedures are laughably insecure.
Katana314@lemmy.world 22 hours ago
BorgDrone@feddit.nl 22 hours ago
Helldesk comes from the BOFH stories.
It’s because working for customer support is absolute hell.
zod000@lemmy.dbzer0.com 22 hours ago
Can confirm
athatet@lemmy.zip 1 day ago
It’s like going to the bank and asking for money and now you’re a bank robber.
wreckedcarzz@lemmy.world 1 day ago
Gonna try this brb
caseyweederman@lemmy.ca 1 day ago
It’s been over an hour
They’ve been hacked for sure
nutbutter@discuss.tchncs.de 1 day ago
We need an update.
wreckedcarzz@lemmy.world 1 day ago
Good news: $
Bad news: 4 star wanted level