Comment on Tech support for mum
whaleross@lemmy.world 3 hours agoShe needs to keep track of two-three passwords. Yet every time it is “how should I know the password?” I don’t think it would make any difference if it was only one and a password manager adds one more layer of confusion when I’m doing remote tech support over the phone.
I share your frustration. Both of my parents have multiple sheets of paper next to their computers with “all” of their papers written on them, but when they need tech sorry (i.e., me), the password they need it never on there.
Have you considered the possibility that this could be a subconscious act by your mom to communicate with you, a way to ensure she gets to talk to you more frequently than otherwise?
We talk on the phone at least once a week. Unfortunately I think she is getting old.
Shit (and menopause) happens. Time for post it notes.
I think her menopause was twenty years ago.
I’d say tell her to write it down, but my MIL always writes them down wrong.
That’s when you set her up with a passphrase instead of a password. Much easier to remember “The password is open sesame 143!” than “dkkfuY665&k)”
She decided on them herself, I know them and they are veeery easy for her to remember. A passphrase would be much more confusing for my old mum that was upset when she got her new phone that the keyboard was not alphabetical and only accepted after resistance that neither was it on her old phone.
MarieMarion@literature.cafe 8 minutes ago
My mom, every time she needs to re-enter her Gmail password: “I’m pretty sure there’s never been a password on my email thing.”