Comment on Why would anyone doordash food from a place that already does delivery?
IntrovertTurtle@lemmy.zip 9 hours ago
Former Dominos manager here. As another user said, distance is part of it.
Places usually don’t deliver outside of a certain distance for a couple of reasons, proximity to sister chains (one Dominos can’t deliver to another Dominos area), and delivery time. The further the customer is the longer it takes to get the food to the customer, and to get back and deliver more.
Another reason is particular area. At my Dominos we had a ‘do not deliver’ list. These were neighborhoods or parts of the city where there’s reason to not send drivers there for their safety. The projects/ghettos/whatever term you like, and other general areas where drivers have been robbed/threatened/etc. I heard one story about before I worked there, one of the drivers was held hostage.
Door Dash or similar may not care about those things for XYZ reason, and send their drivers there anyway.
Pika@sh.itjust.works 8 hours ago
Respectfully, that last part is pretty fucked up.
“We aren’t willing to send our drivers into this area for profit because of safety concerns, but we will send another companies drivers into the area”
IntrovertTurtle@lemmy.zip 8 hours ago
Unfortunately we didn’t have much say in the matter. The way Door Dash did it was pretty roundabout. Instead of making some deal with Dominos (at least, when I worked there), they just submitted the order through our website under either the driver’s name or the customers. I doubt any of them knew the areas.
But I do agree with you.
Pika@sh.itjust.works 7 hours ago
yea DD does that with stores that don’t opt out of it. It’s dumb, while you do have the ability to actually partner with them(and in doing so you gain the ability to control when and who places/gets orders), if you don’t have an active partnership, they just send it via the dashers name and give the dasher a temp card to use for the transaction.
nutsack@lemmy.dbzer0.com 7 hours ago
dominos in this case aren’t the party sending staff at another company to the dangerous locations. that would be doordash
Pika@sh.itjust.works 57 minutes ago
yea, instead they are providing a company food so they can deliver there, that makes it so much better /s
nutsack@lemmy.dbzer0.com 44 minutes ago
you think they should refuse to sell food to people in underprivileged areas? are you nuts or what