Sounds like it needs a cleaning. Also update the firmware just in case. Customer service can help if you need help figuring out how to clean it or if a motor goes bad or something. They’ve replaced motors and stuff for me a few times for free. When one of the sensors broke or was damaged, it was finicky for me too. Sometimes worked sometimes didn’t. Replacing it fixed it instantly.
Comment on Are any self-cleaning cat litter boxes any good, or worth the money?
phanto@lemmy.ca 6 months agoMy friends bought me a litter robot, too. I have mixed feelings. I seem to have to reset and fiddle with the thing too often, but when it works, it’s really good for keeping the smell down. My guys use it more often than the other two old school boxes, so I guess two paws up from them?
Alk@lemmy.world 6 months ago
AtariDump@lemmy.world 6 months ago
What a future world we live in; firmware updates on a litter box.
Bongles@lemm.ee 6 months ago
Mine was like that, make sure you check for firmware updates.
Devi@kbin.social 6 months ago
Have you broken it down to clean? Issues in mine usually mean there's dust build up under the bowl, particularly the pinch sensor. If I get that sorted every few months then it goes back to fine.
phanto@lemmy.ca 6 months ago
I have not, and I will check! If that’s all it is… It’s been finicky for years!
EatYouWell@lemmy.world 6 months ago
Yeah, you have to occasionally do a complete disassembly and clean out the internals. Maybe once a year.
Devi@kbin.social 6 months ago
If it's not it, their customer service is really good so get in touch with them.