I messaged them, I’ll make sure I give their response here. I just think it’s rediculous to buy a product (2 pack) and both be shit that don’t seal. It made me question whether they actually meant it to be or they declared it shelf stable
Comment on Is toothpaste supposed to be sealed or is this how shitty the products just are now?
ChicoSuave@lemmy.world 1 day ago
On the tube, in small print along the back, is a thing that says “tell us what you think” and a way to contact them. Send them that picture and they will likely send you a few tubes in exchange for that one. They will want it for the batch number on it for QA.
LifeInMultipleChoice@lemmy.world 1 day ago
Brkdncr@lemmy.world 1 day ago
I recently bought a perishable that I opened the following day. It had mold on it, while the “best by” date was 2 months away.
The contact info they listed on the package didn’t work.
I contacted the store I bought it from, just to let them know they might have a bad batch
A week later I get contacted back. They said bring it in and the receipt for a refund.
No one at these companies really gives a shit.
ChicoSuave@lemmy.world 23 hours ago
I do this kind of work and we really do care. Don’t let one company convince you all hate you. Some really do try and want your business and good will. It means they get more business and you are happy, win-win.
Brkdncr@lemmy.world 23 hours ago
Two companies, the manufacturer and the store. And it’s happened a lot in the past.
Glad you’re trying to steer one of them into the right direction.