There are lots and lots of companies that use discord the same way they use facebook, just a place to promote and gather “feedback” and such. They likely mean they ran the official company server, not that they use discord to chat between teams.
Although I’ve done that before too.
rumba@lemmy.zip 5 hours ago
When your job has communities that spring up around it, you either get there first, where you can work with the users and help steer, or just sheepishly join in the community efforts.