Home Depot hasn’t changed. It’s been a shit hole since its inception.
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bobs_monkey@lemm.ee 11 months agoHome Depot as well. I ordered a custom door that arrived 2 inches too short, only realized it when I got home (should’ve checked in the store I’ll admit). Called to get it replaced, manager said no due to “buyer’s remorse.” They ended up refunding it when I initiated a chargeback.
PraiseTheSoup@lemm.ee 11 months ago
Peppycito@sh.itjust.works 11 months ago
In Canada buyers remorse is a valid reason for return. I’m pretty sure you get 2 weeks.
NightAuthor@lemmy.world 11 months ago
Even on custom order items?
Peppycito@sh.itjust.works 11 months ago
I’m totally wrong. Its for door to door salesmen I guess
In most provinces – including Ontario, British Columbia, Alberta, and Quebec, if you buy services or products from a door to door salesman at your home, you have 10 days from receipt of your written agreement to cancel the purchase.
There’s a 30 day return policy buying from stores, I guess I thought they were both the same thing. No word about custom stuff. As a custom fabricator I’d want them to buy the materials at least.
I googled it and this is the source I found spergel.ca/…/buyers-remorse-laws-how-they-can-sav…
NightAuthor@lemmy.world 11 months ago
If you can document the issue, how could they deny you like that. Are they claiming you took it home and cut it to then try to get a refund?