Do they? Or do they just have someone else do all the design and manufacture like every other brand these days.
Comment on Fresh dystopian hell from Samsung fridges with ads.
A_Random_Idiot@lemmy.world 11 hours agoI just find it astonishing that Samsung still makes appliances… Considering how awful they are at doing it, and how much money they have to lose for the dozen+ warranty repair visits they inevitably have before ultimately refunding the device.
Maybe thats why they have screens, So their appliance division can finally turn profit by advertising you until their device dies
HertzDentalBar@lemmy.blahaj.zone 7 hours ago
LePoisson@lemmy.world 10 hours ago
I think their appliances are a lot like the rest of their tech. If you get a good one it’s solid for years and years, but God help you if you get a shitty one because their customer service is garbage.
Also idk what crack or other drug their engineer was on that designed the ice box in my freezer but it literally is made in a way that constantly causes problems with ice build up and not being able to dispense ice because of it.
But I will say all the rest of my Samsung appliances and even the fridge aside from that ice box bullshit have been going strong.
I think they also have crap quality control, it reminds me a lot of anything Alienware I’ve owned. Still using a mouse from 15 years ago but also had a keyboard from them die right around the one year mark and it was impossible to get any help from their support.
While I’m ranting huge shout out to turtle beach who’s customer support and care was exceptional. My dog chewed through my headset wires and they shipped me a new one no cost.
A_Random_Idiot@lemmy.world 4 hours ago
i’unno, I just know that every person I’ve ever known that bought a samsung device that was not a phone, they ended up fighting through multiple warranty repairs and service visits before inevitably getting a refund.