Comment on No Black Friday deal for loyal/previous customers
Nurse_Robot@lemmy.world 1 day agoTbf we can’t read the fine print, that’s what the terms and conditions hyperlink is for. This is just the offer
I’m on the website looking at each of their deals. There’s no fine print that I can see except this:
“The specially discounted price of US$35.88 is valid for the first 12 months. Then it will automatically be renewed at US$79.95 for 12 months. You can cancel at any time. Renewal pricing subject to change according to terms and conditions.”
The terms and conditions may involved some, but it should be visible on the deals page at least when you click through.
maybe they updated it, for me it says first 12 months and then specifies “new customers only” under the “who’s eligible for this plan” section on the deal page. It also doesn’t give a link to login anymore and informs existing customers to sign in to see their own specialized deal
They definitely updated it because I could see the link for login and my page doesn’t look the same now as it did the first time I went to look.
Same
gedaliyah@lemmy.world 1 day ago
Spoiler alert, there’s nothing about the offer in the link.
The link is just the general terms of service. Don’t use this VPN to do illegal stuff, etc.
Literally the only way to know that this is not available to existing or previous users is to email their customer service and wait to hear back. Hence, mildly infuriating.