No warranty in unsupported countries, and from what I’ve seen of Valve’s quality control you probably wouldn’t want to risk that.
Comment on Steam Hardware [new Steam Controller, Steam Machine, and VR headset Steam Frame, coming in 2026]
tal@lemmy.today 1 week agoSomeone else in here commented on how it took a while for the Deck to come to his country.
I almost asked him, but since you’re the second one…I mean…wouldn’t you be able to just get a Deck or a Steam Machine or whatever from anywhere and use it?
LuigiMaoFrance@lemmy.ml 1 week ago
kratoz29@lemmy.zip 1 week ago
and from what I’ve seen of Valve’s quality control you probably wouldn’t want to risk that.
Wait, what? Care to expand on that?
I didn’t even want to engage with a non official purchase of the Steam Deck yet for what has been already established here, and reading this kills the excitement even further 😅
LuigiMaoFrance@lemmy.ml 1 week ago
My Deck definitely had its fair share of hardware issues when I got it. Ended up getting a replacement for a faulty GPU, but the WiFi card also had its issues and kept disconnecting constantly. It was a first year LCD Deck though, so maybe they’re better now. I also used to be in a Steam Deck discord and the number of users reporting hardware (and software) trouble seemed fairly high there too.
Valve makes up for these issues with above average customer service, but in an unsupported country I’d for sure avoid early adopting their hardware.
bilb@lemmy.ml 1 week ago
My Index has never been reliable. Not the headset, nor the controllers. I have given up I using it.
DaPorkchop_@lemmy.ml 1 week ago
It not being available to purchase directly from Steam means you have to get it from a 3rd party reseller, or order it to an address in an officially supported country and forward it from there yourself, both of which are generally more expensive than what steam is offering. The cheapest price I can find for a Steam Deck OLED in my country is a solid 20% more expensive than the price Steam lists on their website.
tal@lemmy.today 1 week ago
Ah, gotcha, so it’s middleman overhead. Thanks.