Comment on My Bank Recently Changed Their Interface to Move Money Between Accounts
ccunning@lemmy.world 10 months agoI guess I’m just stuck in a physical mindset where you have to get the thing first before you can take it to where it goes.
The problem isn’t really the labeling because when they show my list of accounts I’m just focused on finding the one I want to move from. Im not even looking at the surrounding text.
I feel you could choose another metaphor though, and it would make sense.
Like, when you go to a shop to buy something or buy something online, you have already chosen the destination. Then you decide how you pay, choosing the source.
To me both make sense equally.
SanctimoniousApe@lemmings.world 10 months ago
Did they just make the page look basically the same, but reverse the order? If so, then that’s on them because of shitty UI planning. Making such a drastic change should come with a equally drastic visual layout change to disrupt the automatic mental flow that goes with muscle memory.
ccunning@lemmy.world 10 months ago
No, in their defense it was part of a whole site redesign. This is part of why I think it’s more than just muscle memory for me though.