Comment on Leave it to a Bezos-owned company to confuse customers and mislead them for profit.
Krudler@lemmy.world 16 hours agoI am glad you are aware of going to your credit card company when you can’t resolve problems.
But… your requirement is to make one good faith effort to cancel, and if it does not work, you should go straight to your credit card company. It is not up to you to chase them or argue or beg.
UnderpantsWeevil@lemmy.world 15 hours ago
Sure. But when you’re starting the process you think “maybe I just did it wrong”. By the end, you can see the pattern and conclude “these people are just scammers”.
Krudler@lemmy.world 12 hours ago
You’re absolutely right about that, but I guess I’ve been through this enough times that I’ve just refined the process, like a river slowly smooths down a stone over years.