You’re right, this is more of an issue with your purchase not being complete. I think your legal remedies would either be through your card provider (probably too late) or civil action directly to Rockstar.
Comment on (Rant) Don't buy Rockstar games.
Lyra_Lycan@lemmy.blahaj.zone 3 weeks agoThank you! I didn’t think an ombudsman would be at all helpful against a game company, I should reconsider aha. No Twitter account but that’s good advice!
TWeaK@lemmy.today 3 weeks ago
meliante@lemmy.pt 3 weeks ago
It’s not a game company. It’s a company period. It sold you something that you’re not able to use.
thejoker954@lemmy.world 3 weeks ago
Through “no fault” of the company and years after the purchase.
Its not the companies fault he couldnt be assed to :
When you put all your eggs in one basket, you’ve really got no one else to blame when you then decide to throw the basket away.
meliante@lemmy.pt 3 weeks ago
Still paid them money and they’re not allowing him to use what he bought.
Wildmimic@piefed.social 3 weeks ago
But they are also required to make sure noone else gets access to the account, and so it's OPs job to prove ownership of the account - which he can't, or else the situation would have been resolved after Rockstar supports questions.
TWeaK@lemmy.today 3 weeks ago
Yes but the financial ombudsman regulates financial services.