Comment on (Rant) Don't buy Rockstar games.

voracitude@lemmy.world ⁨4⁩ ⁨days⁩ ago

First of all, I agree entirely. Now: Pounds, so you’re in the UK. Have a read about your options with the ombudsman service: …org.uk/…/how-to-use-an-ombudsman-in-england/

the Financial Ombudsman Service sorts out problems with banks, insurance, PPI, loans, mortgages, pensions and deals with other money and financial complaints - read our advice about getting your money back if you paid by card or PayPal

If nothing else you’re putting them on blast with the government, and that contributes to the paper trail for eventual action. In the meantime it might get your complaint resolved. Did you try tweeting at their official account too? Sometimes that can help get things moving.

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