Comment on What sort of grill needs a firmware update lol
Lv_InSaNe_vL@lemmy.world 1 day agoAs someone in IT, the answer is in the comment.
City Hall is closed by 7:30
So nobody was ever in the office and nobody on the team wanted to stay (I’m guessing here) 2.5 hrs after work to actually do any troubleshooting.
rekabis@lemmy.ca 20 hours ago
Read the comment more carefully… while IT was most certainly not at their posts, this implementation team was actively monitoring the rollout and witnessing the carnage.
Lv_InSaNe_vL@lemmy.world 20 hours ago
Yes, I am agreeing with you. They absolutely were not at their posts 2.5 hrs after end of day on a Friday, which is likely why they responded to the tickets Monday morning.
And I am also agreeing with you that there should have been someone(s) who stayed late to actually watch this. But it’s not gonna be me haha