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Comment on What sort of grill needs a firmware update lol

rekabis@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

And in those four months, did no-one think of firing up WireShark to see what was floating across that network during that time period?

Seems like someone dropped the debug/analysis ball…

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mic_check_one_two@lemmy.dbzer0.com ⁨3⁩ ⁨weeks⁩ ago
I wasn’t in IT, so my hands were tied. If I tried running a network scan, I’d have been able to hear the screeching all the way from city hall.

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- rekabis@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago
  Never said it had to be you.
  
  But a threat to do exactly that would have likely called IT’s bluff long before the four-month mark.
  
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GreenKnight23@lemmy.world ⁨3⁩ ⁨weeks⁩ ago
what can you expect, they’re probably getting paid 40-50% of what they should be getting paid.

pay less get less.

my pride as an IT worker wouldn’t have allowed me to let it fester for 18 weeks though.

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Lv_InSaNe_vL@lemmy.world ⁨3⁩ ⁨weeks⁩ ago
As someone in IT, the answer is in the comment.

City Hall is closed by 7:30

So nobody was ever in the office and nobody on the team wanted to stay (I’m guessing here) 2.5 hrs after work to actually do any troubleshooting.

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- rekabis@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago
  Read the comment more carefully… while IT was most certainly not at their posts, this implementation team was actively monitoring the rollout and witnessing the carnage.
  
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  - Lv_InSaNe_vL@lemmy.world ⁨3⁩ ⁨weeks⁩ ago
    Yes, I am agreeing with you. They absolutely were not at their posts 2.5 hrs after end of day on a Friday, which is likely why they responded to the tickets Monday morning.
    
    And I am also agreeing with you that there should have been someone(s) who stayed late to actually watch this. But it’s not gonna be me haha
    
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