But it still took me 9 months of fighting with the store to get a refund and I was accused by the manager of creating a “loss issue.”
9 months?
I mean, does your country have strong customer protections? I know some countries don’t and you’d have to deal with the merchant. But if your country does have consumer protections, you probably should’ve filed a dispute, because they have to be filed within 60 days in the banks I’ve used, so I would not have waited that long because that’s kinda just gambling on the store playing nice.
AgressiveCookie@lemmy.ca 1 day ago
I immediately reported it to my bank and disputed the charges. After 60 days they recharged me because they sided with Best Buy stating that I had actually received the machine, and it was now up to the company to provide a refund based on their policy (thanks Chase!)
ThisIsFineDotJpeg@sh.itjust.works 1 day ago
Oh my fucking god. That’s my bank right now.
😖 (Am I fucked?)
PancakesCantKillMe@lemmy.world 1 day ago
Chase is an awful bank so be ready to fight them too. I am still upset about the money they siphoned from my account after taking over a regional bank here. I would change banks when you are able to. I wish you good fortunes.