I’ve tried setting up bank draft for my electric like 6 times, to avoid the 3% “convenience fee” for using a credit card. For some reason, it will not work. They have the option, I set it up, it says I need to wait several days to use it, and then it just vanished from my account.

Calling the company gets me a rude person who barely speaks English. Government subsidized monopolies. Internet is even worse.