Comment on LW will send me PMs about mod reports, but the mod report inbox is ALWAYS EMPTY
PillowTalk420@lemmy.world 3 weeks agoSometimes, but not always. One of the communities I mod, I am the only mod of so those are never resolved.
that’s odd, the query for those unresolved reports should be finding the same things you’d see in the reports view on the website or jerboa.
do you have a specific example where you can’t find a report? i can take a look at that and probably find the reports.
you can also both in jerboa and also on lemmy-ui select to show all reports, not just resolved ones, which might help identifying them?
That’s what I do already (the reports do show, but not as unread/unresolved), but I mean the main issue is that I am not getting any kind of notifications on either interface for them. I only find out about them because there’s a bot that automatically DMs me if there are unresolved reports sitting in queue for X amount of time.
report counts will show next to the shield icon in the top right, to the right of the PM/mention bell icon, if there are any.
there is a small possibility that our logic for sending these messages is incorrect, but you’re the first person i see mentioning this while we’ve had this for a pretty long time already.
I mostly use an account on a different instance, and had just assumed it was merely a federation thing; but I’ve been on this account the last few days due to an issue on Pawb and finally noticed it’s not notifying me here, either, outside of the DMs.
Could it be something on my end maybe? I’ve mentioned this to the other mods in FoodPorn on our discord before and they don’t have this problem.
nokturne213@sopuli.xyz 3 weeks ago
Admins can resolve reports as well as mods. So being the only mod does not mean it was not resolved.