Comment on Clothes company cannot "cancel" an order that hasn't shipped, must ship it and do a return.
shalafi@lemmy.world 1 week ago
Bet something’s broken in IT. Some system can’t talk to some other system. In any case, something stupid is broken in logistics. A desk jockey decided return labels were cheaper than implementing the solution, and that might well be true!
Making shit up: The frontend can’t talk to the backend without an expensive addon, which is a monthly subscription, which has to be applied to 1,000 machines. They could unwrap all that and simplify, but now we’re talking a massive overhaul that drags in 14 other systems, costs 10,000 man hours and had some inevitable downtown.
“Fuck it! We’re sending return labels!”
And this kids is why tech debt comes with usurious interest rates!
papalonian@lemmy.world 1 week ago
I’ve never heard this term before. It makes perfect sense for what it represents. Sorry it sounds like you speak from experience 😅
Contramuffin@lemmy.world 1 week ago
Technical debt applies not just to coding! (though it’s most often talked about in that context) It’s the general idea that whenever you rush a project by taking shortcuts, you have to spend more time later to sort it out (and let’s be honest, it’s never actually going to get sorted out)
shalafi@lemmy.world 1 week ago
It’s a serious term in IT! One of those things that’s recognized as an issue, and then blown off IRL.
Think of paying down a monster credit card bill while living like a monk. Only same thing to do, but it hurts in the short and midterm. Long term, you gonna pay far more.