Pretty standard business practice for the U.S. is “The Customer Can Always Get Fucked.” There’s a lot of money that’s basically just been stolen from me because I got tired with fighting the company to just ship me the thing I paid for, and I either bought the thing somewhere else or decided I didn’t want it anymore. Most companies don’t even actually have customer service, just chatbots or outsourced chumps who only seem to exist for Americans to yell at, because they have no authority to do, view, or fix anything.