Yea, it’s great when someone calls me about a problem and suddenly it’s gone when I arrive. Love it. Just don’t be a dick and demand that I investigate it anyway (unless it’s something that keeps re-occuring).
Comment on I hate when this happens
partial_accumen@lemmy.world 1 week ago
For users that experience this, don’t be embarrassed. Your goal and IT’s goal is that the computer does want you need it to do. If its working now and there’s no problem, everyone’s happy.
lightnsfw@reddthat.com 1 week ago
HeyJoe@lemmy.world 1 week ago
Absolutely, when I was working tech support, I would be thrilled that I didn’t actually have to do anything and get credit for closing out extra tickets and with faster turnaround time because we all know management doesn’t actually check the tickets just the metrics.