Comment on *agressively keeps pressing 0*

expatriado@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

• SnotFlickerman@lemmy.blahaj.zone ⁨2⁩ ⁨weeks⁩ ago

  This is a private, for-profit company. How do they make money? When it launched in 2016 it was a pay-for-play service.

  crmbuyer.com/…/gethuman-hacks-through-customer-se…

  For between US$5 and $25, one of the eight-person company’s five dedicated problem solvers, aided by bots, will call a customer service line on a client’s behalf to sort things out.

  They seem to have a presence on Github, but I can’t confirm anything about their backend or if any or all of this is open source.

  github.com/orgs/gethuman/repositories

  Anyone have any input on how they’re making a profit these days? Because if it’s “selling your data” then fuck this.

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  • FeelzGoodMan420@eviltoast.org ⁨2⁩ ⁨weeks⁩ ago

    I would NEVER use this website to actually make a call. I’d use it for just finding the damn number, however idk anything about this site and without a good reputation, I cannot in good fa8th trust the information it gives.

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    • IDKWhatUsernametoPutHereLolol@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

      I’d use it for just finding the damn number

      Not sure if thats a good idea. Are you gonna trust a random number on a thrid-party website to potentially reveal private information to?

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      • FeelzGoodMan420@eviltoast.org ⁨2⁩ ⁨weeks⁩ ago

        No lol. I wouldn’t.

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• FeelzGoodMan420@eviltoast.org ⁨2⁩ ⁨weeks⁩ ago

  This is awesome but I’m always scared to call numbers unless I find them on the official website. I mean who knows what this website could give you. It could be a scam number and you’ll end up giving you information to scammers. I mean who the fuck knows anymore.

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  • LodeMike@lemmy.today ⁨2⁩ ⁨weeks⁩ ago

    Seach for “<number> site:<company-domain>”

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