This is the best summary I could come up with:
Avanti West Coast managers joked about receiving “free money” from government and performance-related payments being “too good to be true” in an internal presentation at the notoriously unreliable train operator, it has emerged.
The firm, a joint venture between First Group and TrenItalia, was awarded a new long-term contract last year by the government to run Britain’s major intercity service despite a poor record of cancelled and late-running trains.
Avanti confirmed the contents of the presentation but described the wording, in slides seen by the Guardian and first reported in Novara Media, as “regrettable”.
A fuller version of the employee survey, seen by the Guardian in December, showed only 3% said they felt valued, and only one in five agreed that the firm was “committed to delivering good service for its customers”.
The fact the company feels emboldened to boast that they get “free money” is down to the ridiculous system of rail ownership in this country.
Ultimately, profit-driven companies who receive huge public subsidies have failed to deliver for railway workers and passengers alike.”
The original article contains 596 words, the summary contains 175 words. Saved 71%. I’m a bot and I’m open source!
InformalTrifle@lemmy.world 9 months ago
Bring back Virgin Trains!