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I have a unread message. I can't interact with.

⁨17⁩ ⁨likes⁩

Submitted ⁨⁨1⁩ ⁨year⁩ ago⁩ by ⁨hal_5700X@lemmy.world⁩ to ⁨support@lemmy.world⁩

https://lemmy.world/pictrs/image/b78c7bc0-c53e-4ba8-94f2-d623f6103498.png

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Comments

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  • TootSweet@lemmy.world ⁨1⁩ ⁨year⁩ ago

    I’ve seen that before.

    (Honestly, the web app is a little janky. Not sure about other apps.)

    The trick I used to get it to stop indicating a message for anyone who might want to know:

    • On the “inbox page” (/inbox in your instance), switch from “Unread” to “All”.
    • (Get ready because there’s a timing component to the next three steps.)
    • Switch back from “All” to "Unread."
    • The “Mark All As Read” button should appear at least momentarily while the page is loading.
    • As soon as you can, start rapidly spamming the “Mark All As Read” button and cross your fingers.
    • If you’re lucky, that did the trick and it won’t display a “1” on your bell icon. If not, repeat from step one. It shouldn’t take much more than three or four tries to make it work.
    source
    • someguy3@lemmy.world ⁨1⁩ ⁨year⁩ ago

      I mark one of my read messages as unread, go to “all” messages, then hit “mark all as read”.

      source
  • Nemo@midwest.social ⁨1⁩ ⁨year⁩ ago

    Might be a deleted / removed message, or reply to one, or a blocked user.

    source