Comment on Paid full price and got this in the mail (open box). GameStop and I have different definitions of “new”

• beefcat@lemmy.world ⁨9⁩ ⁨months⁩ ago

  As soon as the disc is removed from the box it is used.

  When. I buy a NEW game, the entire thing should be in mint condition, case included.

  If anything has been adulterated in any way compared to how it came from the factory, then I shouldn’t have to pay full price.

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  • Stumblinbear@pawb.social ⁨9⁩ ⁨months⁩ ago

    That wouldn’t be used, that would be open box which is very different. GameStop doesn’t trust consumers when they say something is new, but realistically if they’re selling a "used* item as new then that’s false advertising and they’d get in huge trouble. They’re selling an open box item as new, which is fine, because it is unused.

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    • Rai@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago

      Dude employees can take games home to play them, and they sell them full price as “new”

      That’s fucking used.

      Source: two friends worked at that shit company.

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    • beefcat@lemmy.world ⁨9⁩ ⁨months⁩ ago

      Go try selling an open copy of a game on eBay or Craigslist as “new”. You won’t get people paying “new” prices for it. You will get people paying “used” prices. And your prices will be even lower if the case is all grubby and covered in stickers, as GameStop tends to do.

      If they want to sell these as “open box”, fine, but selling them as new for new prices is downright shitty and that is what people have a problem with.

      Fuck GameStop.

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      • Stumblinbear@pawb.social ⁨9⁩ ⁨months⁩ ago

        Go try selling an open copy of a game on eBay or Craigslist as “new”. You won’t get people paying “new” prices for it.

        Yeah big difference between some random seller and an actual company that can get the book thrown at them for being shady. New requires closed box for p2p sales because you can’t trust anyone at all. If I could somehow definitively prove that I’ve not actually played a game and the only thing removed was the plastic covering then yeah, I could easily sell it as new.

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• ShustOne@lemmy.one ⁨9⁩ ⁨months⁩ ago

  Yes we do. New to me is unopened…if you took the plastic off I’m not paying.new. GameStop wouldn’t take this game back as new either.

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  • Stumblinbear@pawb.social ⁨9⁩ ⁨months⁩ ago

    GameStop wouldn’t take it back because they can’t take your word for it, where they themselves know that it’s effectively “new” even if it’s open box for display reasons. Consumers can somewhat reasonably assume that they aren’t selling you a used product as new due to potential false advertising claims.

    An item that is open but never used is still new. A new car that has yet to be sold to anyone but that has been on numerous test drives is still new.

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    • ShustOne@lemmy.one ⁨9⁩ ⁨months⁩ ago

      As a consumer I can verify the car is running, the interior still looks fresh, there are no dings, the engine isn’t missing hoses, etc. I can’t verify the disc hasn’t been scratched lightly until I know the disc reads.

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      • Stumblinbear@pawb.social ⁨9⁩ ⁨months⁩ ago

        You can… look at the disk?

        Besides, who cares if the car looks fresh? The doors were opened, and gasp taken for a test drive! So therefore it’s no longer used!

        All I’m saying is technically speaking “new” doesn’t mean “absolutely an unequivocally untouched.” It just means it hasn’t been sold or used by anyone else. Open box isn’t “used.” it’s “open box” and effectively new.

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